WinEyeQ: Real-Time Protocol and Media Analysis

The WinEyeQ VoIP call monitor and protocol analyzer is the ideal tool for anyone who needs to monitor Voice and Video over IP calls for voice quality, detect errors in VoIP traffic, debug signaling problems or capture media streams. WinEyeQ’s intuitive user-interface makes setup and operation a snap. From network overview to media stream and protocol details, each piece of information is presented in context. WinEyeQ’s analysis does not stop at the call flow level. Instead it provides an in-depth analysis of each individual call component making difficult diagnostics simple.

 

Features

Real-time, top-down display of network activity
Intuitive, drill-down approach reveals ever finer levels of details
Delivers up 650 metrics per call while on-net, 325 per completed call
Extensive watch and alarming mechanisms
Capture and record calls and their media for further forensics
Import WinPCap trace files

 

Voice and Video Analysis

WinEyeQ is an ideal solution for voice and video over IP analysis. Requiring nothing more than a standard PC, WinEyeQ can analyze hundreds of simultaneous calls with audio and video. WinEyeQ's intuitive, top-down approach makes finding individual call metrics and key performance indicators (KPIs) a snap!

 

Monitoring

WinEyeQ can be used as a stand-alone monitoring solution for detecting and alerting on call quality issues. Reporting on over 325 key performance indicators, it can be configured to alert system administrators via SNMP or email when quality issues arise.

 

Automated Diagnostics

WinEyeQ's packet capture, alerts, alarms, and watches allow you to easily isolate calls and send notifications via SNMP or email when problems arise. With a wide array of user-configurable alerts and alarms, you can count on WinEyeQ to alert you to trouble as it is happening.

 

Troubleshooting

WinEyeQ tracks call histories of all endpoints detected on the network and can be invaluable to technicians when looking for intermittent problems. Its detailed analytics allow users to easily isolate problems when they occur.

 

Accuracy

WinEyeQ is highly regarded as one of the world's most accurate voice and video analysis tools as evidenced by Network World's Clear Choice Award. In this article entitled Touchstone Technologies is spot-on with VoIP monitoring the Network World Lab Alliance details the criteria used to compare five of the world's leading "Voice Analysis Tools" and determined that WinEyeQ's results were consistently more accurate than those of the other competitors.

 

Data Scope Technology

WinEyeQ incorporates Data Scopes as a core component of the representation of your network. Data Scopes are graphical representations of logical groups of components, allowing the user to “drill-down” on any category revealing ever-finer levels of details. Each Data Scope can be represented as either a Bar or a Pie chart and includes histograms for every metric, allowing you to examine the recent history of any and all activities on the network.

 

Extraordinary Value

While most solutions specialize in either monitoring or analysis, WinEyeQ provides both in a seamless, intuitive fashion. This duality makes WinEyeQ the technology of choice for your complete lifecycle verification requirements. Add to that the fact that WinEyeQ is 100% software based, making it extremely portable and equally at home at any point from laboratory to last-mile.